My website is hacked. What do I do first?
Message us on WhatsApp immediately with your website link. Don't delete anything yourself — some "cleanups" destroy the evidence needed to find the entry point.
Will Google remove the hacked warning?
Yes — after cleanup we submit a review request. The warning is usually removed within days once the site is verified clean.
How often should my website be backed up?
It depends on how often it changes. A store taking daily orders needs daily backups; a brochure site can back up weekly. We'll set the right schedule.
Can you prevent it from happening again?
That's the point of hardening plus a
care plan: updated software, monitoring, and backups mean the next incident is small — or never happens.
Do you offer ongoing monitoring or only cleanup?
Both. Cleanup handles today’s incident; monitoring and hardening under a care plan is what prevents the next one.
Will cleanup take my website offline?
Usually no. Most cleanups run on the live site with a backup in hand; if a temporary maintenance page is safer, we tell you before we start.